Using Office 365, You Can Synchronize Files From Libraries Located in Which of the Following?

Near of the items in this FAQ apply to whatever Microsoft document library including OneDrive for Business organisation, O365 Group, Microsoft Squad and SharePoint Online document libraries.

Are yous new to using your CSCU OneDrive for Concern library

and want to know more information about sharing and syncing first? Check out the following oft asked questions. We highly encourage yous to read the data below before you lot share or sync for the first time.

CSCU refers to all 4 Universities (CSUs), all 12 Community Colleges(CCCs), Charter Oak State College (COSC) and System Function (SO).

Questions:

• What are my information recovery options?
• I of my files is showing as containing malware, what do I do?
• What do I need to know when working with Microsoft document libraries (OneDrive for Business, O365 Group, Microsoft Squad or SharePoint Online)?
• How do I employ my OneDrive for Business concern library?
• How practice I share OneNote notebooks?
• How do I access OneNote notebooks that are in OneDrive?
• Why is the Microsoft OneDrive sync client asking me for my password?
• How do I use Microsoft OneDrive on other devices (Macs, smartphone/tablets)?
• What can I use on my mobile device to capture information (screenshots, text, save to PDF) and save in OneDrive?
• What do I need to know near sharing?
• Help! My file is showing as locked but information technology isn't!
• What do I need to know almost co-authoring documents with others?
• Can I be alerted when an detail is modified?
• What do I need to know about syncing?
• How do I sync Office365 Grouping, Microsoft Team or SharePoint Online certificate libraries to my workstation?
• How do I set up sync issues?
• What is Files On-Demand and how do I utilize it?

Answers:

• What are my information recovery options?

OneDrive includes tools that volition allow y'all to recover your information. Y'all can use the Recycle Bin, restore previous versions of a file or even whorl dorsum OneDrive to an earlier fourth dimension/date. We have documented the process for you that describes each of these options and how to use them to recover your OneDrive Data.

• One of my files is showing as containing malware, what do I do?

If you see this icon, it ways that file has been identified past Microsoft to comprise malware:



Once a file has been flagged as malicious by Microsoft, you lot cannot download or open that file. The just action yous have is to delete it. If y'all believe that file is not malware, you will need to open up a support ticket with your local Information technology support and we will need to piece of work with Microsoft to take farther action. Refer to this Microsoft article for more information.

• What do I need to know when working with Microsoft document libraries (OneDrive for Business, O365 Group, Microsoft Squad or SharePoint Online)?
• OneDrive for Business is different than a personal OneDrive. Microsoft provides additional data on the difference between OneDrive for Business concern and OneDrive.
• The Microsoft OneDrive sync customer is the software used to sync Microsoft document libraries to your workstation from any of the post-obit: OneDrive for Business, O365 Group, Microsoft Team or SharePoint Online document library.
• CSCU Faculty/Staff/Students will use their CSCU college or university provided Office365 accounts to login to Offie365 (or when accessing a document shared with them) and not a personal Microsoft Account. CCC Faculty/Staff and Students can refer to the Online Aid Desk for back up of their Office365 accounts.
• Faculty/Staff usage needs to comply with the OneDrive for Business Standard including not storing DCL3 data in whatsoever CSCU Microsoft document library (their OneDrive for Business organization, O365 Group, Microsoft Team or SharePoint Online document library). DCL3 data accessed past unauthorized entities could cause personal or institutional financial loss or constitute a violation of a statute, human action or police.
• Microsoft'southward O365 apps are integrated, so your CSCU OneDrive for Business concern library is built on top of SharePoint Online. SharePoint Online, O365 Groups and Microsoft Team documents are all stored in OneDrive for Business document libraries. So, many things you can exercise in your OneDrive for Business library, besides utilise to SharePoint Online document libraries, O365 Grouping and Team files every bit well (share, sync, etc.)
• Practice not store personal files in your CSCU OneDrive for Business library. It is meant for work related documents. When you get out CSCU, your OneDrive for Concern library volition exist inaccessible and yous will non take access to those documents.
• If you desire to recover items after they have been deleted, refer to the FAQ item, "What are my data recover options?" for your recovery options. Note that you can also exist alerted when a file is deleted by following these instructions to setup an alert.
• Microsoft's document libraries (OneDrive for Business, SharePoint Online, O365 Groups or Microsoft Teams) take two different views: regular and classic. Each accomplishes the same affair - access to your library folders/files - but they expect and feel very unlike. If you are in the regular view, click on the "Return to archetype <product proper name>" in the lower left corner of the browser window to use the classic view. If yous are in the classic view and want to return to the regular view, click the Apps selector (in upper left corner of window) and select the advisable tile from the App pick.  Currently the Microsoft OneDrive sync customer "View online" currently opens using the classic view. Employ the information to a higher place to modify your view if you prefer.
• If you want to maintain a file's Last Modified appointment, use the Microsoft OneDrive sync client and add files/folders using your workstation's file browser. If you employ the Upload feature when in your document library, the Last Modified date becomes the date you lot uploaded the file.
• Previous versions of files are kept and tin can be restored using OneDrive for Business'southward Version History feature, refer to the FAQ particular, "What are my information recover options?" for more than infromation.
• Checkout and Checkin features are supported when accessing an O365 Group'south Sharepoint site. You currently volition not meet checkout and checkin features from OneDrive and will have to become to information technology's SharePoint site (when in OneDrive you'll come across in upper correct corner "Go to site"). User's OneDrive for Concern libraries do not back up the checkout/checkin feature because they do not have a SharePoint site.

• How do I use my OneDrive for Concern library?

We've put together a document y'all tin can use that outlines how to utilise your OneDrive for Business concern library from your Windows workstation, the O365 Portal and other devices. Use this certificate to quickly see how to use your OneDrive for Business from Microsoft products (Discussion, adding attachments in Outlook, Windows File Browser, etc.), a web browser or from other devices (smartphones, Macs, etc.)

Topics covered include: How to attach or share a document when using Outlook, accessing your library from a browser, using the Microsoft OneDrive sync client and Files On-Need.

• How do I share OneNote notebooks?

If you use OneNote notebooks that were created using the OneNote desktop client, they may be .i files and cannot be shared with others. There is a difference between locating OneNote notebooks .ane files in a OneDrive binder and having OneNote notebooks in OneDrive. OneNote notebooks that are in .one format cannot be shared and you cannot simply "movement" .one files to motility a OneNote notebook. You need to apply the File - Share feature to correctly  move OneNote notebooks. This is explained more in detail here:

This article talks near the difference betwixt OneNote notebooks created as .i files and those created from other apps (OneNote online or inside a Team/Group): https://bealers.com/onenote-sync-onedrive/

If you lot accept a OneNote notebook that currently is a .ane file blazon, open it in OneNote desktop, select File - Share and select OneDrive as the location. It volition create the Internet shortcut to that notebook and it can and then be shared.

If you lot want to create a new OneNote notebook from the OneNote desktop client that is shareable and/or accessible via OneNote online, it needs to be created via the OneDrive location NOT using "This PC" or "Browse". You lot will know it will exist shareable because the URL to the OneDrive/SharePoint site volition be displayed in the accost bar. Hither is an example:



You will know it is shareable from OneDrive considering it will inquire you if y'all want to share it right afterward creation:



If information technology didn't ask y'all to share it right after creation, you may not take created it in OneDrive (i.east. with your OneDrive URL shown in the accost bar) as shown above and it will not be shareable until you move it to a OneDrive location using File - Share and select your OneDrive location and so selecting Movement.

You do not take to share it right later creation if yous don't want to. You lot can share it later using File - Share.

• How do I access OneNote notebooks that are in OneDrive?

There are many ways to open a OneNote notebook that is located in OneDrive. You can open it using OneNote Online which doesn't require you to have OneNote installed on your workstation or yous tin can choose to use OneNote installed on your desktop to open up OneNote notebooks.

NOTE: You may encounter bug accessing your OneNote notebooks if they were moved to OneDrive and when you launch OneNote from your desktop, it can't find your notebooks. In that instance, the kickoff fourth dimension you are accessing them afterward they have been moved, y'all will need to shut whatsoever OneNote notebooks that were listed, and then  right-click each one and select "Close This Notebook":



And then you tin employ any of the methods below to open up the new notebook location in OneDrive.

i) Launch OneNote desktop app. From File - Open and choose your OneDrive location:



2) From the O365 Portal, become to OneDrive and select your OneNote notebook, select the "..." and then choose to either open in the app or in the browser:



3) If yous already have a OneNote notebook open in OneNote Online, you can cull to open it in your OneNote desktop app by selecting "Open in app":

• Why is the Microsoft OneDrive sync client asking me for my password?

Once you have configured the Microsoft OneDrive sync customer, it volition automatically startup when y'all logon to your PC and first syncing your files. When your NetID password has changed, the sync customer will go on to utilise the old password and will work for a bit of time simply at some signal, yous'll run into the following pop-upwards after you lot logon and you will need to enter your new password in lodge to continue to keep the Microsoft OneDrive sync client running and syncing your files:



Note: If you close the window and do not enter your password, the Microsoft OneDrive sync client volition close and your files will not exist syncing. You will need to launch the Microsoft OneDrive sync client from the Start Card and enter your countersign.

• How do I use Microsoft OneDrive on other devices (Mac, smart phones, tablets)?

Employ the following to access your Microsoft certificate libraries (OneDrive for Business, O365 Groups, Microsoft Teams libraries) on other devices:

• Apply OneDrive on iOS
• Use OneDrive on Android
• Use OneDrive on Windows Telephone
• Use OneDrive on Mac Bone X

• What can I use on my mobile device to capture information (screenshots, text, save to PDF) and relieve in OneDrive?

Microsoft Office Lens is a neat way to capture information from documents, whiteboards, business cards, receipts, handwritten memos, or annihilation else containing text that you desire to import simply not manually type out yourself. With Function Lens, yous don't need to jot down any notes by hand, rely on blurry prison cell phone images, or worry most misplacing anything.

Office Lens is great for capturing sketches and drawings too - even images without text. When capturing images, Office Lens gets rid of shadows and odd angles, so your concluding captures are easier to see. You can upload document and whiteboard images to Microsoft OneNote, Give-and-take, PowerPoint, or OneDrive, and you can also save them as PDF files or send them in electronic mail.

* Faculty/Staff usage needs to comply with the OneDrive for Business Standard including non storing DCL3 data in any CSCU Microsoft certificate library (their OneDrive for Business concern, O365 Group, Microsoft Team or SharePoint Online certificate library). DCL3 information accessed by unauthorized entities could cause personal or institutional financial loss or constitute a violation of a statute, act or law. If you are capturing documents/screenshots that contain DCL3 do Not utilize Office Lens to capture information technology. Refer to the Protective Enclave site for more data.

Use the post-obit links to go and use Office Lens:

• Utilise Part Lens on iOS
• Use Office Lens on Android

• What practise I need to know nigh sharing?
• Anonymous sharing of files/folders is not allowed. Owners of documents demand to specify exactly who they are allowing to access and what type of access is being providing (edit or view):
  
• When someone has Edit capabilities, they besides have the ability to delete that file. If yous are the owner of the OneDrive for Business library or O365 Group, unless you enabled alerts, you are not notified that it was deleted (although it will be placed in the recycle bin) and will be permanently deleted after 93 days if left in the recycle bin. Y'all cannot at this time share a document with someone only to edit the certificate, it automatically gives them the permission to also delete the document. Therefore, we highly recommend that you enable alerts or regularly check your Recycle bin for files that others (who were given Edit permissions) may have deleted not knowing they were deleting the original shared document, not a copy of information technology.
• A person with Edit capabilities does not have the ability to rename or to share with anyone else.
• Are you lot co-authoring documents? Check out this Microsoft document on co-authoring.
• We recommend that you regularly bank check sharing permissions on your files. For OneDrive, visit the "Shared" link to run into all the files you are sharing and who you are sharing them with. For a O365 Group/Microsoft Team/SharePoint document library, visit "Site Contents - Site Usage" to see a list of files/folders that are shared externally. When access is no longer needed, remove their access by going to the file or folder'southward data department (select the file/binder, then view the file/folder's information section by clicking the i icon under your logged in name) and select "Manage Access":

  

  and as long every bit you have Edit capabilities - you tin click under their info "Can Edit" or "Can View" and change to "End Sharing":

  

• There are two groups of users you volition can share files/folders with: Those who take a CSCU Faculty/Staff/Students account and those that exercise not. If the person you are sharing with is a CSCU Faculty/Staff/Student, when you lot share the document, use that person's college or university provided Office365 account.
• When y'all share a document to someone, they are sent an email with a link to access the document that only will piece of work for the intended recipient:

  

  When the user clicks "Open" to access the document, based on how their account is defined in O365 and if they are already logged in or not, they will either access the document immediately, be prompted to login using their CSCU Faculty/Staff or Student account or be instructed that they were sent a separate email with a lawmaking. If they are sent a code, they need to enter it in order to access the document.
• There are several situations where someone may see this:
  
  
  • If y'all shared a document with someone and they logged on with a different account to admission your document. To fix: They tin can request admission to use the other business relationship and enter a bulletin dorsum to yous. Y'all volition receive an email with their request that you lot can corroborate or deny.
  • The very first time an External Guest accesses whatsoever file on our site, after they accept logged in with their personal Microsoft Business relationship, they will become this warning until their External Guest account is created on our site. They may have to wait a menses of time (could exist every bit brusque as a few minutes), simply they tin just click the link once more and they volition accept access. This situation is confusing as they get the "Sorry, you don't accept admission to this folio" merely practice have access and just need to wait and effort again later.
  • If you have removed admission to the document or someone is attempting admission that does not take access to the certificate.
• Expect some filibuster when working in OneDrive for Business. For example: if a file is deleted from your OneDrive for Business organisation business relationship. It is not immediately deleted and may be for a fleck of time in a synced location (i.e. your PC) and could also be accessible to someone that you shared information technology to.
• When someone shares files/folders with you, we propose you keep the emails containing the links to the shared content handy or even bookmark the links to the equally there does not seem to be an piece of cake manner to see all documents that anyone has shared with you lot.  If those emails are lost, the person who sent yous the shared invitation tin can resend a link.
• Be enlightened that if a user's business relationship is deleted that had made changes to one of your documents, that their deportment in the Version History of a file will no longer be listed once the account has been removed (i.e. Their name volition no longer exist listed in the Version History that they made any changes).
• You can see what files others have shared with you past going to OneDrive and clicking on the "Shared with Me" link in the left mitt menu. The list of files displayed are in other locations that y'all have been provided (edit or view) admission to it. To see the original location of the document, open up the certificate in Office Online and in the upper left side y'all'll run into the path to the document (i.e. an Office365 grouping, another user's OneDrive, etc.)

• Help! My file is showing as locked merely information technology isn't!

This happens when a file is edited, or most often created, using Office Online instead of the desktop applications (Word, Excel, etc) and from what we've heard, there is so far no like shooting fish in a barrel gear up except to wait (typically about 30 minutes). In that location isn't a existent lock on the file either, information technology just thinks there is - so there is no way to "unlock" the file, y'all just need to wait for it to realize there isn't a lock and it will articulate.

Everything has been attempted to manually make it aware there isn't a lock on the file, including logging off, clearing cache, closing windows, checking in/out, etc. Zip has worked so far. When a solution is posted, we will testify it hither.

In the meantime, to avert this situation, use your workstation Office products to open documents from a document library. Even if you open the document from the O365 portal, you can still cull to apply the desktop version of your Role product.

• What practise I need to know about co-authoring documents with others?

You can co-author documents in both Office Online and in Office products installed on your workstation. NOTE: Y'all must be using at least version 2022 to co-author documents and co-authoring is only supported in apps that support co-authoring (Word, PowerPoint, Excel) and simply with modern file formats (.docx, .pptx and .xlsx).

You lot can co-writer documents in a OneDrive for Concern library (including O365 Groups) or a SharePoint document library. Make sure you read our FAQ items on what you lot need to know nearly sharing and setting upwardly alerts for when items are modified.

Microsoft provides several resources for helping you co-author documents with others:

• The basics you need to know for document collaboration and coauthoring
• Interact on Word documents
• Collaborate on Excel workbooks
• Having issues with co-authoring? Endeavor this certificate: Troubleshooting co-authoring

We highly advise using Word'due south Track Changes feature when co-authoring documents every bit we are enlightened that when OneDrive for Business saves versions of the document to the file's Version History that all changes made during co-authoring are saved as one version.  Microsoft has a video that shows y'all how this works.

• Can I be alerted when an particular is modified?

Aye! If you desire to be alerted when a file/binder is modified,

• follow these instructions to setup an alert for your CSCU OneDrive for Business concern library.
• follow these instructions to setup an alarm for SharePoint Online document libraries, O365 Group or Team sites.

• What do I need to know well-nigh syncing?

The Microsoft OneDrive sync client is the software used to sync document libraries to your PC or Mac from your CSCU OneDrive for Business library or any CSCU O365 Grouping/Team/SharePoint Online document library. Once the Microsoft OneDrive sync client has been installed on your workstation, y'all tin can configure the client to sync your library to your PC:
Setup using Microsoft OneDrive sync customer Setup past logging into OWA

Here'southward what you need to know about syncing:

• When yous sync your document library to a workstation or phone, yous need to brand certain that device is secured (is up-to-engagement and running latest software, is regularly patched, running anti-virus software, etc.)
• When you select your sync location, brand certain it is a local hard drive and not an external hard bulldoze or USB storage. We are aware that issues preventing files syncing take occurred when the sync location is non a local difficult bulldoze.
• If you have folders shared with you and you want to sync the shared folders to your workstation using the OneDrive sync client, you will demand to go to the shared binder and so you can click 'Sync' to sync the location to your local workstation. Notation: Merely shared folders can be synced, not shared files.
• Errors may occur when you try to sync files or folders to your workstation. You will need to locate and resolve any sync errors. Use the Microsoft OneDrive sync client (in systray) to run across any sync errors and refer to the post-obit FAQ item to attempt to resolve your sync errors.
• To see what files are syncing to your Windows PC, use the Microsoft OneDrive sync client (in the systray), right-click and click on 'Settings'. This will show y'all what locations you are syncing and you lot can change the locations and folders that are syncing, finish syncing or unlink the PC.
• You lot can also manage your OneDrive for Business storage from the Microsoft OneDrive sync client (in the systray) by right-clicking and click on 'Manage Storage'.
• After you accept changed your NetID password, the Microsoft OneDrive sync client will eventually need your new password to keep to sync your files, if y'all do not enter your new password, it will stop syncing your files until you lot provide your new countersign. See the FAQ item for more than information.
• If you used the Microsoft sync customer prior to July 14th, 2017, your workstation's sync binder may notwithstanding exist using the old name 'Lath of Regents Organisation Office' vs. the new proper name 'CSCU'. Following this process will properly rename it to 'CSCU'.
• NEW: If yous are running Windows 10 Fall Creators Update or subsequently, you lot will at present be able to command how your OneDrive for Business files are synced to your workstation. Files On-Demand allows you to access your files in your OneDrive for Concern library without having to download them and employ storage infinite on your workstation. All files, even files non downloaded to your workstation, volition exist listed in the File Explorer. Have a file you ever want to store on your workstation? Easy! Set it to 'Always go on on this device' Check out this FAQ item for more information on Files On-Demand.

• How do I sync Office365 Group, Microsoft Team or SharePoint Online document libraries to my workstation?

Just as you can sync your One Drive for Business organisation library to your workstation, you also can sync grouping files using this procedure. Your I Drive for Concern files will be in the "OneDrive - CSCU" binder and Office365 Group or Microsoft Team libraries volition be in a 'CSCU' folder:

• How exercise I fix sync issues?

If you notice that y'all are no longer syncing files from your workstation (the blueish cloud icon is not showing in your systray), the Microsoft OneDrive sync customer may need your password, refer to this FAQ item for more data.

You may experience other issues when syncing using the Microsoft OneDrive sync client. Microsoft provides some basic help and more information for addressing sync issues. The most common, are the following:

• File size (files cannot be larger than 15 Gb)
• File path length (make certain the file path is shorter than 255 characters). NOTE: Users take reported that they have received diverse errors such as "We couldn't annals this document" or "Y'all won't be able to create links from other documents to this i." when opening or saving files if the file path exceeds the limit.
• Illegal characters in file or binder name
• File permissions are wrong
• File name conflict
• Not enough disk infinite on your workstation
• The File is open in an application. Close any application where the file is currently being used and then the file should sync.
• Refer to this for a more than detailed list of sync problems to check.
• Refer to this for some suggested fixes or workarounds for recent issues.

• What is Files On-Demand and how do I use information technology?

If you are running Windows ten Autumn Creators Update (version 16299.fifteen) or after, yous volition now be able to control how your OneDrive for Business organisation files are synced to your workstation. Files On-Demand allows you to admission your files in your OneDrive for Business library without having to download them and utilize storage infinite on your workstation. All files, even files not downloaded to your workstation, will be listed in the File Explorer. Have a file you always want to store on your workstation? Easy! Set information technology to 'Always keep on this device'.

Here's how to enable Files On-Demand:  If your workstation has Windows 10 Fall Creators Edition or later and the latest Microsoft OneDrive sync client installed, Microsoft OneDrive sync client will have a setting for controlling Files On-Demand. Right-click the Microsoft OneDrive sync client icon (in the systray) and click Settings. Then on the settings tab, you'll see an option to 'Salvage space and download files as yous use them'. When this is checked, Files On-Need is enabled.

When Files On-Demand is first enabled, it will change how your Microsoft document libraries that are syncing to your workstation are stored (this could accept a while to alter depending on how many files you had synced to your workstation when information technology was enabled). You can see how files/folders are stored past the icon displayed next to it in your file explorer:



Notation: If yous have been using the OneDrive sync client without Files On-Demand and so enable Files On-Demand, some users have reported that they received an error "OneDrive cannot connect to Windows" preventing them from enabling Files On-Demand:



This is considering the sync location beingness used is not the local hard drive and instead is using either an external USB or hard drive which cannot exist used for the OneDrive sync location. Yous will need to get to OneDrive sync client settings tab (from the sys tray), on the Account tab unlink the PC from the account and then add the business relationship over again but this time select the local hard drive as the sync location.

Learn more most Files On-Demand by referring to this Microsoft document.

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Source: http://supportcenter.ct.edu/service/Office365_OneDriveforBusinessFAQ.asp

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